Overview
corkcicletumbler Store respects your privacy. This policy explains what personal information we collect, why we collect it and how we use and protect it when you interact with our online store or contact our customer service team.
Information we collect
We collect information you provide directly, such as name, shipping and billing addresses, email, phone number and order details. We also record transactional information (products purchased and fulfillment details) and any content you submit, such as reviews or messages to customer service. When you browse the site, technical log data such as IP address, browser type, pages viewed and access times may be recorded.
How we use information
We use personal information to process and fulfill orders, respond to inquiries, handle returns and warranty requests, send service-related messages and improve our products and services. Aggregated, non-identifying data may be used for analysis and product planning.
We use cookies and similar technologies to support site functionality, remember preferences and help us understand site usage. You can manage cookie settings in your browser, but disabling some cookies may affect site features.
Sharing and disclosure
We may share information with service providers who perform functions on our behalf, such as payment processing, shipping, and data hosting. We do not sell personal data. In certain circumstances, we may disclose information to comply with legal obligations or to protect our rights.
Security and retention
We implement administrative and technical safeguards to protect personal information. We retain information as necessary to provide services, comply with legal obligations and resolve disputes. If you have questions about how long we keep specific data, contact us at [email protected].
Your choices and rights
You can ask us to correct or update your personal information, or to stop receiving certain communications. To exercise these rights or to enquire about our practices, email [email protected]. We will respond as required by applicable Canadian privacy laws.
Store details and policy scope
This page applies to purchases made from corkcicletumbler Store. The customer-service address is 52 Connell Crescent, Hamilton, ON, L9C 0C8, Canada. For help, email [email protected] or call +1 6473917512.